I've always needed better tools to monitor latency and packet loss. Existing solutions like Smokeping with default 5-minute intervals were missing short but critical network issues. I tried Netdata and PingPlotter on more aggressive 1sec intervals, but I have seen people on reddit mention they do not trust ICMP data and they wanted real UDP traffic data instead. Also, network devices de-prioritize responding to ICMP packets and a lot of servers ICMP rate-limit and this will mess with your latency and packet loss data.
I also realized there wasn't a simple solution that non-technical users could install and share the data with me so I could help them troubleshoot issues. That's why I built Packet Clarity - a solution that's easy to deploy on Windows and Linux devices while providing the granular data IT professionals need. My non-technical friends can just share me their Packet Clarity link and I can help them troubleshoot.
Packet Clarity sends UDP packets every 100ms to global endpoints, giving you the visibility to confidently determine if network issues are affecting you or your users. When someone reports a problem, you'll have the data to prove network innocence or identify the root cause.